Residential Program Worker

Employment with the District of Parry Sound Social Services Administration Board offers an opportunity to make a
positive contribution to our community. Providing caring human services, we are a forward-thinking organization
focused on continuous improvement, employee growth and development, and providing exceptional service. We are
dedicated to upholding a respectful and inclusive workplace with PSDSSAB values, supporting our employees, and
offering generous compensation, benefits, and pension packages. We also encourage ongoing professional
development and a healthy work-life balance.

Overview of the Opportunity
Esprit Place Family Resource Centre provides emergency residential support and associated programs and services
for women and children fleeing or at risk of violence. Residential Program Workers ensure that Esprit Place Family
Resource Centre is run safely and effectively 24 hours per day, 7 days per week. Overnight shifts are awake, working
shifts. Pre-crisis and post-crisis support, and guidance are provided to women and children living at Esprit Place
Family Resource Centre. Residential Program Workers also answer a 24-hour crisis line, ensuring that women in
the District of Parry Sound receive emergency crisis intervention 365 days per year. The schedule for this position
includes days, evenings, nights and weekends.

Required Qualifications Include
• 2-year diploma in a field related to Human Services or an equivalent combination of education, training, and
program-related experience. A Personal Support Worker (PSW) with a minimum of 5 years of work experience will be considered.
• Knowledge and understanding of violence against women’s issues.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Demonstrated ability to work independently.
• Knowledge and understanding of all legislation relevant to the position.
• Knowledge of existing community resources.
• Understanding of a feminist approach to informal counselling and support for individuals and groups.
• Demonstrated critical thinking skills and sound judgment in assessing the needs of women.
• Demonstrated household management skills, including basic housekeeping, food preparation, and general maintenance.
• Basic level of computer skills required.
• Valid certification in Standard First Aid, and satisfactory Vulnerable Sector Checks required.
• Food Safety Certification.
• Please note: Formal proficiency testing will be completed to evaluate proficiency level in Microsoft Word.

Principal Responsibilities Include
• Provide informal, supportive guidance to women, in person as well as in response to crisis calls.
• Ensure that the needs of individuals living at Esprit Place Family Resource Centre are addressed, using sound
judgment to determine appropriate responses, and actively participate in daily household management and
maintenance.
• Complete admission/discharge paperwork and record data pertinent to each shift, including phone calls and
direct service.
• Actively participate in daily household management and maintenance.
• Record data pertinent to each shift, including phone calls and direct service.
• Shift work on a rotating basis. Employees are expected to remain awake, alert, and actively engaged throughout
their shift to ensure the safety and well-being of individuals.
• Ensure that a safe and secure environment is maintained at all times.

A full copy of the job description, including full qualifications and responsibilities, is available upon request from
jobs@psdssab.org

• Remote work is not available for this position.

We are proud to offer the following to our permanent employees
Comprehensive benefits package (including dental, vision, paid sick time), OMERS Pension with 100% matching
contributions, generous vacation entitlement, employee wellness, Employee Assistance Program, and professional
development.

Salary Range
$24.53/hour, as per Collective Agreement.
This position qualifies for Shift Premium for hours worked between 11:00 pm to 7:00 am.

Classification
OPSEU – Counsellor
Status – Part-time Permanent
This is a vacancy

Please submit a cover letter & resume referencing job ID 25U-37 by December 12, 2025
Attn: Danielle Villeneuve, CHRP, Director of Human Resources, Email: jobs@psdssab.org

1 Beechwood Drive, Parry Sound, ON P2A 1J2

To view other employment opportunities, visit www.psdssab.org/employment

We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.

Personal information is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990, c. M.56, and will only be used to determine employment eligibility. Questions about the collection of information may be directed to the Privacy Officer at 705-746-7777 Ext. 5264.

The DSSAB welcomes and encourages candidates from First Nations, Me tis, and Inuit, racialized and LGBTQ2S+ communities, women, and people with disabilities. The DSSAB is committed to an inclusive and barrier-free recruitment process and work environment. In accordance with the AODA, if you require accommodations, please contact the HR department. As a designated employer under the French Language Services Act, we are committed to providing clients with access to our programs and services in French. Bilingualism is considered an asset for all positions.

ATTENTION JOB SEEKERS • The job description presented in this posting is solely that of the employer. The YMCA Employment Service is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.