Immigrant Services Locations
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In-Person Settlement Support
Access the YMCA’s Immigrant Services and Programs at the following locations:
YMCA Immigrant Services
320 Bayfield Street, Suite 63A, Barrie ON, L4M 3C1
Monday-Friday, 9:00am-4:30pm
Midland Employment Services Centre
334 King Street, Midland ON, L4R 3M8
By Appointment Only
Innisfil ideaLAB & Library, Lakeshore Branch
967 Innisfil Beach Road, Innisfil, ON L9S 1V3
Thursdays, 9:30am to 12:30pm
Alliston Learning Centre
46 Wellington St. W, Alliston, ON L9R 1J3
Tuesdays and Thursdays by appointment only
Meet Our Immigrant Services Team
Our YMCA Immigrant Services team provides the support you need to help you feel at home. For more information call (705) 241-2501 or email us at [email protected].

Fatme El Sabbagh
Program Manager
As the Program Manager of Immigrant Services, I oversee the delivery of programs that strengthen and support newcomer families and individuals. I ensure that programs run smoothly and effectively, helping them adapt to their new lives in our community. I am passionate about building a welcoming and inclusive environment where everyone has the opportunity to thrive and achieve their goals.
- (705) 791-6737
- [email protected]
- The Alchemist by Paulo Coelho

Monika Yosofzai
Program Coordinator — Settlement Worker in Schools
As a Settlement Worker in Schools, I support newcomers and their children as they settle into the school environment. I help families access resources, understand school expectations, and feel confident navigating the education system.
- (705) 796-2247
- [email protected]
- Secret Daughter by Shilpi Somaya

Lala Alasaad
System Navigator
I am a Settlement Worker and System Navigator who provides tailored support to newcomers, migrants, and refugees. I assist clients in accessing services and navigating the systems that support their settlement and integration into their community.

Palwasha Baqi
Settlement Counsellor
As a Settlement Counsellor, I support families and individuals on their settlement journey in Canada. I help them navigate systems related to education, housing, health care, and more.

Yana Skybin
Settlement Counsellor
I support newcomers with information and assistance with settlement needs in their new community.

Kseniia Tymchenko
Housing Navigator
As part of the YMCA Housing team, I support newcomers as they search for safe and affordable housing. I help clients understand their rights as tenants and navigate the housing market. My goal is to help you find your home in Canada.
- (249) 288-3455
- [email protected]
- Big Bang Theory or Young Sheldon

Suzana Tanase
Settlement Counsellor
I am a Settlement Counsellor and a Facilitator for Life Skills. I assist newcomers as they navigate the settlement process and ensure they feel welcome and supported as they adjust to life in Canada.
- (249) 288-4438
- [email protected]
- The Tin Flute

Naina Sharma
SWIS Case Manager
As a SWIS worker, I assist newcomer students and their families by providing them with the tools to become independent by enhancing access to school & community information, services and resources.

Evita Eigo
SWIS Case Manager
I support newcomer families, children, youth and their families. I assist them with school registration and integration into school communities, helping them feel welcomed and supported.
- (705) 796-0738
- [email protected]
- The Help

Nigin Khoja
SWIS Case Manager
As a SWIS worker, I support families and students by providing community connections and recommending resources to help with school, offering culturally sensitive support. My primary goal is to boost families’ confidence by improving access to essential community services.

Angel Downey
SWIS Case Manager
I am passionate about supporting newcomers and their children with integration, resource guidance, and a safe space to address concerns. Let’s connect and build a brighter future together!
- (705) 627-9678
- [email protected]
- To Kill a Mockingbird

Jennifer Hickling
SWIS Case Manager
As a Settlement Worker In Schools, I support newcomer students and their families to connect to their school and community resources.
- (705) 746-0689
- [email protected]
- Tuesday’s with Morrie

Deborah Kotch
English as a Second Language Teacher
I am an English as a Second Language teacher for the LINC program. I focus on helping students build strong foundations for skills in Listening, Speaking, Reading, and Writing to empower their communication needs. My interests lie in Language Acquisition and Inter-cultural Communication.
- [email protected]
- My Brilliant Friend or Patriot

Diane Neville
English as a Second Language Teacher
I am an English as a Second Language Teacher for the LINC program. I teach newcomers at basic level English classes at YMCA Immigrant Services.

Marsha Shaule
English as a Second Language Teacher
I am an English as a Second Language Teacher. I teach the beginner level classes at YMCA Immigrant Services. Come learn your ABC’s with me!
- [email protected]
- Survivor

Oznur Kismetli
SWIS Case Manager
As a Settlement Worker in Schools, I am dedicated to supporting students & families throughout the education system and helping them get connected to resources they need within the community.

Diana Miranda
SWIS Case Manager
As a Settlement Worker in Schools, I help newcomers integrate into Canada, understand the school environment, and gain the confidence they need to thrive. My goal is to support families every step of the way and make the transition a bit easier.

Aamina Habib
SWIS Case Manager
As a Settlement Worker in Schools, I support the academic success of newcomer students and provide guidance for their families. I help them understand how to navigate community resources, understand their rights, and feel confident in their new environment.
- (705) 718-0097
- [email protected]
- The Day You Begin by Jacqueline Woodson

Tara Mikhail
Administrative Assistant
As the Administrative Assistant, I am responsible for day-to-day operations at YMCA Immigrant Services. I support client intake, program coordination, and provide relevant information to clients, staff, and our broader community.
- (705) 241-2501
- [email protected]
- Science Fiction

Stephanie Kellar
SWIS Case Manager
As a Settlement Worker in Schools, I’m passionate about helping families and students feel confident as they settle into their school and community. I provide support with school orientation, accessing resources, and ensuring families feel welcomed and empowered to succeed.

Humaira Asim
Settlement Counsellor / Administrative Assistant
As a Settlement Assistant, I manage administrative tasks and support newcomers with their settlement journey. I help families connect with the services and information they need.